Before deciding that any particular individual possesses a limitation, what should investigators do?

Before deciding that any particular individual possesses a limitation, what should investigators do?

• A. Decide based on appearance
• B. Collect relevant facts to make an informed decision
• C. Rely on hearsay about the person
• D. Make a determination without questions

Answer: (B)

Collecting relevant facts to form an informed conclusion about an individual’s limitations is essential. This means gathering objective information such as documented medical or functional limitations (with appropriate consent), the actual duties and essential functions of the job, any accommodations already used, and input from the employee and appropriate supervisors or healthcare professionals. A fact-based approach helps avoid bias from appearances, rumors, or assumptions and ensures a fair, privacy-respecting process. It also supports legal compliance by accurately identifying whether a limitation exists and what accommodations or adjustments, if any, are appropriate.

Collecting relevant facts to form an informed conclusion about an individual’s limitations is essential. This means gathering objective information such as documented medical or functional limitations (with appropriate consent), the actual duties and essential functions of the job, any accommodations already used, and input from the employee and appropriate supervisors or healthcare professionals. A fact-based approach helps avoid bias from appearances, rumors, or assumptions and ensures a fair, privacy-respecting process. It also supports legal compliance by accurately identifying whether a limitation exists and what accommodations or adjustments, if any, are appropriate.